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Immersive Translate Privacy Policy

Last Updated: November 03, 2025

Effective Date: October 09, 2025

Preface​

This Immersive Translate Privacy Policy (hereinafter referred to as "this Policy") applies to the Immersive Translate service (hereinafter referred to as "Immersive Translate" or "this Service") provided by Shanghai Shutongwen Network Technology Co., Ltd., Beijing Tuiwen Information Technology Co., Ltd., and their affiliated companies (hereinafter referred to as "we"). Please read and fully understand this Policy before using this Service to understand how we process your personal information.

Unless otherwise stated in this Privacy Policy, this Privacy Policy applies to the Immersive Translate web pages, applications, mini-programs, software development kits (SDKs) and application programming interfaces (APIs) provided for use by third-party websites and applications, as well as products and services provided through innovative forms that emerge with technological development.

If you use certain services of Immersive Translate provided by us or our affiliated companies, and such services have separate privacy policies, the corresponding services or products shall be subject to the corresponding privacy policies; if no separate privacy policy is established, this Policy shall also apply to such products or services.

I. How We Collect and Use Your Personal Information​

As a personal information processor, we will follow the principles of legality, legitimacy, necessity, and good faith to collect and use your personal information for the purposes described below:

1. Account Registration, Login, and Authentication​

To ensure the security of your personal space, you need to register and log in before you can use the relevant services normally. When registering and logging in, you need to provide us with your mobile phone number and set a login password, and verify by entering a verification code so that we can verify your user identity. Mobile phone numbers are necessary information to fulfill the requirements of national laws and regulations regarding real-name registration on the Internet. If you do not provide a mobile phone number for registration and login, we may not be able to provide you with this Service.

You can use a third-party account to log in and use this Service. With your consent, we will obtain your public information registered on the third-party platform (avatar, nickname, and other information you authorize) to bind with your Service account, so that you can directly log in and use this product and related services. When you use third-party login or sharing services, we will obtain necessary information according to your authorization.

2. Translation Features​

When you use the web page translation feature, we will send the page text content to the translation service provider you choose to complete the translation processing. We only process the relevant text for the purpose of implementing the function and take technical measures to ensure the security of data transmission. We recommend that you avoid using this feature on pages containing personally sensitive information. If it involves personal information of others, please ensure that you have obtained the corresponding authorization.

When you use the text translation feature, we will send the text content you input or paste to the translation service provider for processing. If you choose to paste content from the system clipboard, we will access the text information in the clipboard. We recommend that you avoid entering personally sensitive information in text translation. If it involves personal information of others, please ensure that you have obtained legal authorization in advance.

When you use the document or image translation feature, we will collect the files or images you select, extract text content from them, and send it to the translation service provider to achieve translation. We recommend that you avoid translating files or images containing personally sensitive information. If it involves personal information of others, please be sure to obtain the corresponding authorization before translation. You can provide feedback on the translation results, and we will collect the feedback content and related files you submit to optimize translation quality and service experience.

When you use the BabelDOC document translation feature, we will process uploaded files and error logs during the translation process through encryption and de-identification technology, and use them to improve service quality without being able to identify personal identity. If you do not want the relevant data to be used for experience improvement, you can check the corresponding records and perform deletion after the translation is completed.

3. Purchases​

If you purchase membership services, we may collect order records and payment channel information (such as WeChat/Alipay, excluding original bank account data). When you use third-party payment, we will obtain necessary information according to your authorization.

4. Feedback​

If you use the feedback feature, we will collect your problem description and mobile phone number or email address to understand your needs and process feedback. Such information is necessary to provide this feature. To verify identity, clarify problem handling solutions, or assist in resolving other related issues, we may contact you through the mobile phone number or email address you provide. When providing feedback services related to your use process, we may query relevant usage information, including your conversation records with customer service personnel and historical problem feedback records.

If you contact us directly through the channels described in the "Contact Us" section of this Policy, including providing feedback, complaints, appeals, or inquiries, to ensure account and system security, we need you to provide account information to complete identity verification. Such information is necessary information in the user feedback process. During the processing, to assist in solving problems and recording handling solutions and results, you may need to provide relevant supporting materials, and the system will also record communication content to better solve the problems you consult and continuously improve service quality. If you do not provide the above information, we may not be able to provide you with feedback results in a timely manner, but this will not affect your normal use of the basic functions of this Service. At the same time, we recommend that you avoid actively submitting personally sensitive information in feedback. If the content provided involves personal information of others, please be sure to obtain legal authorization in advance to avoid the risk of information leakage.

When you provide feedback on translation issues on the current page by clicking the Immersive Translate floating ball, the plugin panel - More, and the problem feedback on the document translation page, we will also collect the link of the page you visited, the translated page HTML content, plugin version, plugin configuration information, and the browser kernel type used, to more accurately locate and solve the problems you encounter.

5. Message Notifications​

You acknowledge and agree that for the contact information you provide during the use of our products and/or services (for example: contact phone number, email address), we may send various types of notifications to one or more of them during operations for purposes such as user message notification, identity verification, security verification, user experience research, and dispute handling. In addition, we may also send commercial information about services, features, or activities to the mobile phone numbers collected in the above process via SMS or phone calls, or to email addresses via email. However, please rest assured that if you do not wish to receive such information, you can unsubscribe through the unsubscribe method provided in SMS or email (such as replying "R", please refer to the method provided in the SMS), or you can contact us directly to unsubscribe.

6. Operations and Security Assurance​

To ensure your account security and better provide you with quality services, we will automatically collect the following information generated during your use of this Service as network logs:

To ensure the secure operation of software and services, as well as the quality and efficiency of operations, we will collect your hardware model, operating system version number, device identifiers (Android such as AndroidID, OAID, iOS such as IDFV; different identifiers will differ in validity period, whether they can be reset by users, and how they are obtained), IP address, software version number, browser model, browser version number, network access method, type, status, network quality data, operations, usage, service logs, and crash logs.

To prevent malicious programs and ensure operational quality and efficiency, we may collect the overall operation, usage, and frequency of pages, page crash situations, overall usage, and performance data. To determine account and transaction security, perform identity verification, identify illegal and non-compliant situations, detect and prevent security incidents, and take necessary recording, analysis, and disposal measures in accordance with the law, we may use your account information, device information, and service log information.

To analyze statistical indicators such as application new additions, activations, retention, and performance, we may call the clipboard to perform attribution analysis on relevant statistical information. Please rest assured that during the statistical process, we will not upload any of your private information to our servers.

We may use the above network log information to count the usage of this Service, troubleshoot problems, and conduct operational analysis, improvement, and optimization of product interaction experience through data statistics.

Without publicly disclosing or providing your personal information to third parties, we have the right to mine, analyze, and utilize (including commercial use) anonymized user databases, and have the right to statistics on product/service usage and share anonymized statistical information with the public/third parties.

7. Other Rules for Collecting and Using Personal Information​

Please understand that as our business develops, we may adjust and change functions and services provided. In principle, when new functions or services are related to the functions or services we currently provide, the personal information collected and used will have a direct or reasonable connection with the original processing purpose. In scenarios where there is no direct or reasonable connection with the original processing purpose, when we collect and use your personal information, we will again inform and explain to you in accordance with the requirements of laws, regulations, and national standards through page prompts, interactive processes, and agreement confirmation, and obtain your consent.

Please understand that in the following circumstances, according to laws, regulations, and relevant national standards, we do not need to obtain your authorization and consent in advance to collect and use your personal information:

  1. Directly related to national security and defense security;
  2. Necessary for the conclusion and performance of a contract in which the individual is a party;
  3. Necessary for the performance of statutory duties or legal obligations;
  4. Necessary to respond to public health emergencies, or to protect the life, health, and property safety of natural persons in emergency situations;
  5. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
  6. Necessary to protect the major legitimate rights and interests of you or other individuals' life, property, etc., but it is difficult to obtain the consent of the person;
  7. Collecting your personal information that you have voluntarily disclosed to the public or that has been lawfully disclosed within a reasonable scope in accordance with laws and regulations;
  8. Collecting your personal information from lawfully disclosed information within a reasonable scope in accordance with laws and regulations, such as lawful news reports, government information disclosure, and other channels;
  9. Processing personal information within a reasonable scope for the public interest in news reporting, public opinion supervision, and other activities;
  10. Academic research institutions conducting statistics or academic research based on public interest, and when providing academic research or descriptive results externally, de-identifying the personal information contained in the results;
  11. Other circumstances provided for by laws and regulations.

Please note that if information cannot identify your personal identity alone or in combination with other information, it does not constitute your personal information in the legal sense; when your information can identify your personal identity alone or in combination with other information, or when we combine data that cannot be linked to any specific personal information with your other personal information, such information will be treated and protected as your personal information in accordance with this Privacy Policy during the period of combined use.

II. How We Use Cookies and Similar Technologies​

We may use Cookies and similar technologies to enhance your user experience, such as recording your preference settings and optimizing the login process. You can manage or clear Cookies through browser settings, but please note that disabling Cookies may affect the normal use of some features.

III. How We Entrust Processing, Share, Transfer, and Publicly Disclose Your Personal Information​

1. Principles of Data Sharing​

(1) Principle of Legality: Data use activities involved in cooperation with partners must have legitimate purposes and comply with legal legitimacy bases. If a partner's use of information no longer complies with the principle of legality, it should no longer use your personal information, or use it again after obtaining the corresponding legitimacy basis.

(2) Principle of Legitimacy and Minimum Necessity: Data use must have legitimate purposes and should be limited to what is necessary to achieve the purpose.

(3) Principle of Security and Prudence: We will prudently evaluate the purposes for which partners use data, comprehensively assess the security assurance capabilities of these partners, and require them to comply with cooperation legal agreements. We will strictly monitor the software development kits (SDKs) and application programming interfaces (APIs) used by partners to obtain information to protect data security.

(4) For scenarios of entrusting personal information processing, we will sign relevant processing agreements with entrusted partners in accordance with legal provisions and supervise their personal information use activities.

(5) For scenarios of joint processing of personal information, we will sign relevant agreements with partners in accordance with legal provisions and agree on their respective rights and obligations to ensure compliance with relevant legal provisions and protection of data security in the process of using relevant personal information.

(6) If specific functions and scenarios involve services provided by our affiliates or third parties, the scope of partners includes our affiliates and third parties.

2. Data Use for Implementing Functions or Services​

(1) When you use functions provided by our partners in this Service, or services jointly provided by software service providers, smart device providers, system service providers, and us, we may use information necessary to achieve business purposes with them.

(2) We use third-party translation services. When translating, we need to send relevant content to these services. To our knowledge, the free translation services accessed by Immersive Translate, as well as Pro and Max membership model service providers, will not use your prompts and completion content to train new models.

(3) We use third-party payment services. When you pay us through third-party payment services, we need to send your email address to the corresponding payment service as your identity identification information to confirm your order, payment, and associate your subscription.

3. Data Use for Implementing Promotion Business​

(1) To achieve product promotion and related analysis services, and optimize and improve the effective reach rate of promotion, the promotion party of the product or partners providing promotion and related analysis services may need to use de-identified or anonymized device, network, channel information, and conversion data.

(2) Promotion partners may combine the above information with other data they legally obtain to optimize promotion effectiveness. We will require them to follow the principles of legality, legitimacy, and necessity in their use of information to ensure that users' legitimate rights are not infringed.

4. Providing Information for Security and Analysis Statistics​

(1) Ensuring Use Security: We attach great importance to account, service, and content security. To protect the account and property security of you and other users, and to protect the legitimate rights and interests of you and us from illegal infringement, our partners may use necessary device, account, and log information.

(2) Analyzing Product Conditions: To analyze the usage and performance of our products, our partners may need to use information such as product usage (crashes, flashbacks), device identification information, and overall application installation and usage.

5. Transfer​

As our business continues to develop, we may engage in mergers, acquisitions, and asset transfers, and your personal information may be transferred as a result. When the aforementioned changes occur, we will require the successor to continue to fulfill the obligations of the personal information processor in accordance with laws and regulations and security standards not lower than those set forth in this Privacy Policy. If the successor changes the original processing purpose or processing method, we will require the successor to re-obtain your authorization and consent.

6. Disclosure​

(1) We will not disclose your personal information unless required by national laws and regulations or with your consent. When we disclose your personal information, we will adopt security protection measures that meet industry standards.

(2) We may publicly disclose your personal information in cases of laws, legal procedures, litigation, or mandatory requirements from government authorities.

(3) If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of this product, or to protect the personal and property safety of users of this product and its affiliated companies or the public from infringement, we may disclose your personal information in accordance with laws and regulations or the relevant agreement rules of this product, including relevant violations and measures this product has taken against you.

In the following circumstances, entrusting processing, sharing, transferring, and publicly disclosing your personal information does not require prior authorization and consent:

  1. Directly related to national security and defense security;
  2. Necessary for the conclusion and performance of a contract in which the individual is a party;
  3. Necessary for the performance of statutory duties or legal obligations;
  4. Necessary to respond to public health emergencies, or to protect the life, health, and property safety of natural persons in emergency situations;
  5. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
  6. Necessary to protect the major legitimate rights and interests of you or other individuals' life, property, etc., but it is difficult to obtain the consent of the person;
  7. Collecting your personal information that you have voluntarily disclosed to the public or that has been lawfully disclosed within a reasonable scope in accordance with laws and regulations;
  8. Collecting your personal information from lawfully disclosed information within a reasonable scope in accordance with laws and regulations, such as lawful news reports, government information disclosure, and other channels;
  9. Processing personal information within a reasonable scope for the public interest in news reporting, public opinion supervision, and other activities;
  10. Academic research institutions conducting statistics or academic research based on public interest, and when providing academic research or descriptive results externally, de-identifying the personal information contained in the results;
  11. Other circumstances provided for by laws and regulations.

Please be aware that according to legal provisions, entrusting processing, sharing, transferring, and publicly disclosing anonymized personal information does not constitute the processing behavior of entrusting processing, sharing, transferring, and publicly disclosing personal information to third parties. The storage and processing of such data will not require separate notification to you and obtaining your consent.

IV. How We Protect Your Personal Information​

  1. User Privacy and Personal Information Protection We attach great importance to user privacy and personal information protection and will take reasonable measures to protect users' personal information. Except as required by laws and regulations or otherwise agreed in this Policy, we will use various security technologies and procedures to establish a sound management system to protect your personal information from unauthorized access, use, or disclosure. Without user permission, we will not disclose user personal information to third parties. We will use professional encryption storage and transmission methods for relevant information to ensure the security of user personal information.

  2. Data Security Measures

  • (1) We have adopted security protection measures that meet industry standards, including establishing reasonable institutional norms and security technologies to prevent your personal information from unauthorized access, use, and modification, and to avoid data damage or loss.
  • (2) We have taken all reasonably feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period necessary to achieve the purposes described in this Policy, unless the retention period needs to be extended or is permitted by law.
  • (3) The Internet is not an absolutely secure environment, and email, instant messaging, and other methods of communication with other users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use complex passwords to help us ensure your account security.
  • (4) After the unfortunate occurrence of a personal information security incident, we will inform you in a timely manner in accordance with legal requirements: the cause of the security incident, possible harm, types of personal information involved, measures we have taken or will take, suggestions for you to prevent and reduce risks, and measures that can be taken. We will promptly inform you of the relevant situation of the incident through email, SMS, phone calls, notifications, and other methods. When it is difficult to inform each personal information subject individually, we will take reasonable and effective methods to publish announcements. At the same time, we will also proactively report the handling of personal information security incidents to regulatory authorities as required. Please be aware that according to applicable laws and regulations, if measures can effectively avoid harm caused by information leakage, tampering, or loss, we may not inform you.

V. How We Store Your Personal Information​

1. Location of Stored Information​

In accordance with legal provisions, we will store your personal information collected and generated during operations within the territory of the People's Republic of China. Except for email addresses necessary to achieve the paid purchase function, we will not transmit other information overseas. If we transmit information overseas, we will strictly comply with relevant Chinese laws and regulatory policies and will follow relevant national regulations or seek your consent.

Cross-border Transmission Information for Paid Purchase Function:

When using the payment service provided by Stripe, Inc., we will transmit your email address (for users without a bound email, a randomly generated unique identifier will be transmitted) to Stripe, Inc. after obtaining your consent. You can exercise your rights under this law with the overseas recipient by sending an email to privacy@stripe.com. If you do not agree to cross-border transmission of this information to Stripe, Inc., you can go to our official Taobao store to purchase membership redemption codes: https://item.taobao.com/item.htm?id=814703666988.

2. Duration of Stored Information​

We will retain your personal information for the period necessary to provide services. However, in cases where laws and regulations have other provisions on the retention period, you agree to retain it for a longer period, to ensure service security and quality, to achieve dispute resolution purposes, or where it is technically difficult to achieve, we will extend the retention period in accordance with the law, agreement, or within a reasonable scope after the aforementioned retention period expires. For example:

  • Mobile phone number: When you use a mobile phone number to register and log in, we need to continuously retain your mobile phone number to provide you with normal services, respond to your possible inquiries and complaints, and ensure your account and system security.
  • Document translation records: We need to retain your document translation records to show you relevant history.

If you cancel your account, actively delete personal information, or after the necessary period expires, we will delete or anonymize your personal information, except in the following circumstances:

  • The "Cybersecurity Law of the People's Republic of China" stipulates: Take technical measures to monitor and record network operation status and network security incidents, and retain relevant network logs for no less than six months in accordance with regulations. If other domestic laws and regulations have requirements for information retention, we will strictly comply and will not notify separately.
  • Reasonable extension of the period is required for financial, audit, dispute resolution, and other purposes.
  • Other circumstances provided for by laws and regulations.

After the retention period expires, we will delete your personal information or anonymize it in accordance with legal provisions.

When this Service ceases operations, this Service will notify you by sending notifications and announcements, and delete your personal information retained on the server within the period required by laws and regulations.

VI. AI Content Compliance and Risk Warnings​

    1. This Service may automatically generate content based on artificial intelligence technology. Such content is for reference only and does not represent our position or guarantee complete accuracy.
    1. When using AI features, you must not input or generate content that violates Chinese laws and regulations, endangers national security, spreads false information, or infringes upon the legitimate rights and interests of others.
    1. If we discover that users have generated illegal or non-compliant content, we have the right to take measures such as restrictions, deletion, or reporting in accordance with laws, regulations, and platform rules.

VII. How You Can Exercise Your Rights to Manage Your Personal Information​

In accordance with relevant Chinese laws, regulations, and standards, we guarantee that you can exercise the following rights over your personal information:

1. Your Personal Information Rights​

In accordance with relevant Chinese laws, regulations, and standards, you enjoy several rights in personal information processing activities, including:

You have the right to know and decide on personal information processing, and have the right to restrict or refuse others to process your personal information, except as otherwise provided by laws and administrative regulations;

You have the right to access and copy your personal information from personal information processors, except as otherwise provided by law;

You have the right to request that your personal information be transferred to a personal information processor designated by you;

If you find that your personal information is inaccurate or incomplete, you have the right to request the personal information processor to correct or supplement it;

You have the right to request deletion of your personal information;

You have the right to require personal information processors to explain their personal information processing rules.

2. Methods of Exercising Rights​

We guarantee that you can exercise the aforementioned rights over your personal information and provide you with relevant operation paths. Specifically, you can refer to the following steps for relevant operations:

2.1 Access, Copy, Correct, Supplement, and Delete Your Personal Information​

You can access, copy, correct, supplement, or delete your personal information in the following ways:

a. Access/Correct/Supplement account information: Operate in the Personal Center

b. Access/Delete historical translation records: Operate in the Translation History

2.2 Copy and Export Your Personal Information​

You can export and download document contents through the viewing and export functions in the document translation history.

Due to version upgrades and feature changes of this Service, the specific steps mentioned above may differ. Please refer to the actual operations provided within this Service. In addition, if you or any other authorized subject have any claims, requests, or questions regarding the exercise of your personal information rights as granted by relevant laws and regulations, you can contact us via the methods listed in the “Contact Us” section of this Policy. We will review the issue as soon as possible and respond within fifteen (15) working days after verifying your user identity. Requests that are unreasonably repetitive, require excessive technical means (for example, developing new systems or fundamentally changing existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes), may be refused by us.

3. Protection of Personal Information of Deceased Users​

We will continue to ensure the security of our users' information. If a user of this Service unfortunately passes away, their close relatives (“relatives of the deceased”) may, for their own legitimate and reasonable interests, contact us via the methods specified in the “Contact Us” section of this Privacy Policy. Provided that the deceased's prior arrangements are not violated and legitimate interests of others and the public are not harmed, the relatives of the deceased may exercise rights such as accessing, copying, correcting, and deleting the personal information of the deceased. To fully protect the personal information rights of the deceased, the relatives applying to exercise such rights must complete identity verification procedures, and must also commit and ensure that the exercise of these rights does not contradict the deceased’s prior arrangements and that the purpose of exercising such rights is legitimate and justified.

4. Account Cancellation​

You can request account cancellation through [Personal Center - Cancel Account] or by contacting us via the methods provided in the “Contact Us” section of this Policy. Before canceling your account, we will verify your personal identity, security status, settlement of property, device information, etc. We will promptly process your request after receiving your application and reply within fifteen (15) working days (or within the period required by laws and regulations) after verifying your user identity. You acknowledge and understand that account cancellation is an irreversible process. Once your account is canceled, we will delete or anonymize your relevant information, except as otherwise required by laws, regulations, or relevant national standards.

VIII. Explanation of Mobile Application Permissions​

To provide a complete web browsing experience and optimize user experience, the Immersive Translate mobile application may request the following permissions, with their specific purposes explained below:

  1. Access the device’s internal storage or SD card: Used to allow users to select files from local storage for upload, or to save web content (such as images, videos, documents, etc.) to the local device to enable file upload, download, and offline access.
  2. Access approximate location: Used to provide more accurate localized content based on the geographic location of the user when accessing location-based services, such as displaying weather forecasts, local news, or nearby business information according to the user's area.
  3. Access precise location: Used to support features based on accurate location when users use navigation-type websites or services, such as route planning, real-time navigation, and location sharing.
  4. Use the camera: Used to allow users to take photos or scan QR codes via the device camera, such as scanning QR codes to quickly visit websites, add friends, or take photos and upload to the web.
  5. Record audio: Used to allow users to input voice or record audio via the microphone, such as using voice search or recording audio for upload.
  6. Access the clipboard: Used to help users quickly access previously copied URLs for greater convenience.
  7. Read the list of installed applications: Used to detect whether other browsers are installed on the device, and prompt the user to set the default browser when appropriate to optimize the experience.
  8. Use device sensors (gyroscope, accelerometer): Used to identify device orientation to support features like screen rotation and motion-based controls, enhancing interactivity.

If you need to disable related permissions, you can do so in your device’s operating system settings as follows:

Android: System Settings - App Settings - App Management - Search or find Immersive Translate - Permissions Management - select relevant permission - disable

iOS: Settings - App - Immersive Translate - select relevant permission - disable

Please note that specific methods for disabling permissions may vary depending on your device model and system version. Please understand that after you perform the above actions, we will no longer be able to provide you with the services corresponding to the withdrawn consent or authorization, and we will stop collecting information related to these permissions. However, this does not affect any prior personal information processing conducted on the basis of your previous authorization.

IX. Explanation of Third-Party SDKs

  • WeChat OpenSDK Android

  • WeChat OpenSDK iOS

  • Geetest Behavioral Verification - CAPTCHA Android SDK

    • Provider: Wuhan Jiyi Network Technology Co., Ltd.
    • Purpose: Human-computer recognition verification
    • Collected: IP address, device information, operating system information
    • Privacy Policy: Geetest Privacy Policy

  • Geetest Behavioral Verification - CAPTCHA iOS SDK

    • Provider: Wuhan Jiyi Network Technology Co., Ltd.
    • Purpose: Human-computer recognition verification
    • Collected: IP address, device information, operating system information
    • Privacy Policy: Geetest Privacy Policy

  • Adjust SDK

    • Provider: Adjust GmbH
    • Purpose: Advertising and effectiveness analysis
    • Collected: IMEI, Android ID, OAID, advertising exposure and click data
    • Privacy Policy: Adjust Privacy Policy

We require all third-party SDKs to adhere to the principle of data minimization and take appropriate data security measures.

X. Safari Extension Permissions Explanation​

When you enable the Immersive Translate extension in Safari, you will see a permission prompt stating: "This extension can read and modify sensitive information, including bank card information." We understand this may cause some concerns, so we would like to provide some background information and reiterate our privacy commitments:

1. What does this prompt mean?

This prompt informs you that our translation extension needs permission to read and modify webpage content so it can provide translation services while you browse. This means the extension can see and process the text you are viewing and translate it into your specified language.

About "sensitive information": Technically, the extension does have the capability to read all content on a webpage, including potentially sensitive data, but in actuality, our translation extension only processes text for translation and does not "pay attention to" or "collect" your private information, such as bank card information.

2. Why is this prompt shown only in Safari, but not in other browsers (such as Chrome or Edge)?

This is mainly due to different privacy protection policies and prompt mechanisms across browsers. Safari is more likely to inform users in advance about all possible permission requests, even if these permissions are only minimally used in actual operations. Chrome may feel that if the extension developer has already declared how these permissions are used, no additional warning is necessary. Safari’s approach is intended to ensure users have full awareness of any installed extensions, even if these permissions are used under very limited circumstances or not at all.

3. How do we use these permissions?

The permission to access and modify webpage content allows our extension to translate the content you see from one language to another. Whether in Safari or Chrome, we are acutely aware of the importance of privacy and promise not to request unnecessary permissions unless absolutely needed. We encourage all users, whether using Safari or Chrome, to read our privacy policy to gain a deeper understanding of how we collect, use, and protect your data. Our policy clearly sets out our privacy commitment and practices.

If you have any questions or require clarification regarding our privacy policy, please feel free to contact us at support@immersivetranslate.cn.

XI. Protection of Minors​

  1. This service is primarily intended for adults, but we still attach great importance to the protection of minors' personal information.
  2. If you are a minor under the age of 18, please read and agree to this Privacy Policy with your parent or other guardian before using this product and related services. We do not actively collect personal information from minors under the age of 14 (children). If we discover or receive feedback that we have inadvertently collected children’s personal information without prior parental consent, we will endeavor to delete such information as soon as possible.
  3. If you are a parent or guardian of a minor and have any questions, comments, suggestions, complaints, or requests regarding the matters set out in this Policy, please contact us via the methods described in the "Contact Us" section.

XII. Information Security​

We take technical and management measures, including encrypted transmission, access control, and minimized authorization, to prevent data leakage, misuse, or loss.

If a personal information security incident occurs, we will promptly notify you and report to the relevant authorities as required by law and regulations.

XIII. Policy Updates​

  1. In order to provide you with better services, this Service will be updated and changed from time to time. We will revise this Policy as appropriate, and such revisions form part of this Policy.
  2. After this Policy is updated, we will post the updated version on our Service website and notify you again of the updated privacy policy through new version announcements, so you are aware of the latest version. If you do not agree with this Policy or have any objections to policy modifications or updates, you may choose to stop using this Service or cancel your account. Your continued use of our products and services constitutes your acknowledgment and acceptance of our updates. Please note, actions and activities before account cancellation or before stopping the use of this Service remain governed by this Policy.
  3. For major changes that may substantially reduce your rights under this personal information protection policy, we will provide more prominent notice (including but not limited to special prompts on browsing pages) explaining the specific changes in this Policy.
  4. We encourage you to review this Policy while using our products and/or services.

XIV. Contact Us​

If you have any questions, suggestions, or complaints regarding this Policy or personal information, please contact us via:

We may require you to provide identification, valid contact information, and a written request with relevant evidence. We will process your request after verifying your identity. We will review the relevant issue as soon as possible and respond within fifteen (15) working days after verifying your user identity.